The Hotel is a gold standard in luxury, from the staff to the rooms. I loved the association to the Kahala Hotel in Hawaii and it brought so much nostalgia since I am from Hawaii and used to work at the Kahala resort when it was still a Mandarin Oriental property. The iconic sweets, the ambiance, traditions and level of service are exactly the same. It reminded me so much of home in Hawaii. This is my first stay here so I could not explore everything at the property but if I ever get another chance I will definitely stay here again.
Kalani
marraskuu 2024
Big hotel with many attractions like swimming pool and small public bath. Staff is educated very well. They communicate with microphone or something that they share where we should go to or try to maximise the utilisation. Small public bath warmed us a lot. The room was brilliant. Very clean and luxurious looking room.
Hidenobu
elokuu 2024
The hotel room is huge by Japanese hotel standards
An
maaliskuu 2024
This well situated hotel near the convention center is moder, new and well cleaned property. The check in was very personalized and all staff is very professional. The receptionist escorted us to the room, showed us all possibilities and services. The room was large with nice view to harbor. The breakfasts were served in several ways - can make a reservation in buffet restaurant or a la carte restaurant Ozzio. The service in Ozzio restaurant was as in Michelin star restaurant (very professional and attentive service). The spa area with swiming pool, sauna and ,,onsen,, pools with hot waters were amazing.
Josef
marraskuu 2023
We had one night there combined with a birthday celebration. We enjoyed the spacious room with a view as well as the proximity to the Rinko park. The dinner that night was top-notch, both from eh fold selection and cozy setting in the private room. The team at the receptionbgrlped us with arranging short-term babysitting service so we could spend a few hours out before the night. Overall, it was an excellent stay, way beyond what we expected.
Anna
tammikuu 2025
The hotel is new and comfortable. The room was quite large, beds were also comfortable, we slept very well. Air condition works perfectly, it cools the room but does not make any noise and you do not get cold. The swimming pool looked clean. Location is also convenient in Yokohama.
Agnieszka
elokuu 2023
New elegant hotel, good location, beautiful suite
Tony
helmikuu 2024
Staff very really helpful and accomdating, one lady in particular was super friendly, making me feel more comfortable about my stay, she even showed interest in my nezuko/demon slayer and one piece stickers on my luggage. Room was super comfy and a lot of room, had all the facilities and amenities I required. Would stay again if I'm ever in Yokohama again
Jonathan
lokakuu 2023
I am traveling often and I am very critical about hotels. This one is a gem. Everything is excellent. I have never seen a so high standard in service and quality. Staff is welcoming and helpful. Room is gorgeous with a view. Gym/onsen/pool is enjoyable. All breakfast options are amazing. Location close to Yokohama station and nice areas of Yokohama is convenient.
Serge
syyskuu 2023
Ideal location between the Yokohama station and the ocean. Great room with high comfort. Several breakfast facilities in the hotel. They are all great (Buffet, traditional, Italian; I missed the in-room option). Different styles but I loved them all. The gym, pool, onsen was super. I used it a lot.
Serge
huhtikuu 2023